Contact and support
We read every message from private beta families. Replies are usually manual, so please allow a few days.
Legal documents are available in English only for now so their meaning is not changed by translation. The rest of the app is fully translated. These draft documents are not legal advice.
Support contact
Email info@nourishnestkids.com. This is the single contact point for support, privacy requests, billing questions and safety reports. No phone number or postal address is published yet.
Private beta feedback
Tell us what felt confusing, what your child actually ate, and which suggestions missed the mark. Helpful details: the page you were on, your language setting, your child's main restrictions (no names needed), and what you expected to happen.
Signed-in parents can also reach this page from Profile → “Send beta feedback”.
Billing and subscriptions
You can cancel or change a paid plan yourself at any time: Profile → Plan and billing → Manage subscription, which opens the payment processor's customer portal. If a charge looks wrong, email support with the date and amount — never send card numbers by email.
Account and data requests
Deleting your account from Profile → Account removes your child profiles, plans, feedback, hydration, grocery items and saved recipes. For anything else about your data, see the Privacy Policy and email support.
Safety
NourishNest Kids is a planning tool, not medical advice, and cannot help in an emergency. For a suspected allergic reaction or any urgent health concern, contact your local emergency services or your child's healthcare provider immediately.